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Quality Policy

At babblevoice, we are committed to delivering quality telephony solutions that empower care providers to communicate effectively, backed by the principles that define who we are: HAVE FUN, KARMA, KAIZEN, CONTRIBUTION, and EXPERTISE. These values drive us to create better experiences for our customers, our team, and the world around us.

Our Goals:

  • To build a hosted telephony system, to better connect practice, patients and staff.
  • To deliver a user experience that is intuitive, enjoyable, and stress-free.
  • To exceed customer satisfaction rates by resolving issues quickly and effectively.
  • To embrace innovation while continuously improving product quality and performance.
  • To maintain our reputation as experts and thought leaders in the telephony industry.
  • To contribute positively to the success of every customer we serve.

The Organisation's quality objectives are:

  • documented in the Information Security Objectives Log, which is stored within the Organisation's company documents.
  • consistent with this policy and measurable (where practical).
  • monitored, communicated and updated as required.

This policy reflects our commitment to these principles and guides our quality management system to ensure consistent delivery of excellence. It is communicated to all employees, partners, and stakeholders and is reviewed regularly to ensure it stays aligned with our mission and values.